Terms and Conditions for SOP Templates

Terms of Service

Last Updated: November 30, 2024

Welcome to SOP Templates!

These Terms of Service ("Terms") govern your access to and use of SOP Templates' services, including our website and platform (the "Service"). Please read these Terms carefully, and contact us if you have any questions.

1. Your Agreement With SOP Templates

By using our Service, you agree to be bound by these Terms. If you're using our Service on behalf of an organization, you're agreeing to these Terms on behalf of that organization.

2. Who May Use the Service

You may use our Service only if you agree to form a binding contract with SOP Templates and are not a person barred from receiving services under the laws of your jurisdiction. If you're agreeing to these Terms on behalf of an organization, you represent and warrant that you have the authority to do so.

3. Description of Service

SOP Templates provides a platform for accessing, customizing, and managing Standard Operating Procedure templates. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

4. Your SOP Templates Account

4.1 Account Creation
To access most features, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security
You're responsible for safeguarding your account credentials and for any activities or actions under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

5. Payment Terms

5.1 Billing
- You agree to pay all fees associated with your selected plan
- Fees are payable in advance and non-refundable
- You authorize us to charge your payment method for all fees
- All fees are exclusive of taxes

5.2 Changes to Fees
We may change our fees at any time. We'll provide you with advance notice of these changes via email. Continued use of the Service after price changes means you accept the new fees.

[Previous sections remain the same until Section 6]

6. AI Features and Generated Content

6.1 SOPilot AI Services
Our Service includes AI-powered features ("SOPilot") that can generate, modify, or analyze content. You acknowledge and agree that:

- AI-generated content is provided "as is" without any warranties of accuracy, completeness, or fitness for a particular purpose
- We do not guarantee that AI-generated content will meet regulatory requirements, compliance standards, or governance frameworks
- You are solely responsible for reviewing, verifying, and validating any AI-generated content before use
- We are not liable for any decisions, actions, or consequences resulting from your use of AI-generated content
- AI-generated content may contain errors, inaccuracies, or biases

6.2 Use of AI Features
When using SOPilot features, you agree to:
- Use AI-generated content as a starting point or reference only
- Independently verify all AI-generated content for accuracy and compliance with applicable laws and regulations
- Not rely solely on AI-generated content for critical business processes, compliance, or governance matters
- Accept all risks associated with the use of AI-generated content

6.3 Compliance and Governance
We explicitly disclaim any responsibility for:
- The compliance of AI-generated content with industry standards, regulations, or frameworks
- The accuracy of AI-generated governance recommendations
- The suitability of AI-generated content for your specific compliance needs
- Any regulatory violations or non-compliance resulting from the use of AI-generated content

[Rest of the Terms of Service remains the same]

Would you like me to add any other specific disclaimers or protections regarding the AI features?

6. Your Content and Data

6.1 Content Ownership
You retain ownership of any content you upload to the Service. You grant us a license to host, store, and display your content as needed to provide the Service.

6.2 Content Restrictions
You agree not to upload content that:
- Infringes on others' intellectual property rights
- Violates any laws
- Contains malicious code
- Contains personal or confidential information of third parties without authorization

7. Intellectual Property Rights

7.1 SOP Templates' Property
The Service and all materials therein are protected by intellectual property laws. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer, or sell any information obtained from the Service without our prior written permission.

7.2 Templates and Documents
Our templates are licensed, not sold. Your subscription grants you the right to use the templates according to your selected plan's terms.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information about you.

9. Termination

9.1 Your Right to Terminate
You may stop using our Service at any time. You can cancel your subscription through your account settings.

9.2 Our Right to Terminate
We may suspend or terminate your access to the Service:
- If you breach these Terms
- If we reasonably believe you're using the Service fraudulently
- For any reason with 30 days' notice

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"
The Service is provided "as is" without any warranties, express or implied.

10.2 Limitation of Liability
To the maximum extent permitted by law, SOP Templates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless SOP Templates from any claims resulting from your use of the Service or violation of these Terms.

12. Changes to These Terms

We may modify these Terms at any time. We'll notify you of material changes via email at least 30 days before they become effective. Continued use of the Service after changes means you accept the new Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

14. Export Controls

You agree to comply with all applicable export control laws and regulations in your use of the Service.

15. Contact Information

For questions about these Terms, please contact us at:
Email: hello@soptemplates.co

16. Miscellaneous

16.1 Entire Agreement
These Terms constitute the entire agreement between you and SOP Templates regarding the Service.

16.2 Waiver
No failure or delay in exercising any right shall operate as a waiver of such right.

16.3 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

16.4 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

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H Exponential Limited
71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
Registered in England and Wales, Company Number: 15626279